Privacy & Policy
1. Introduction
Welcome to the Metro Perdana Dental Clinic & G32 Dental Loyalty Program. This Privacy Policy outlines how we, Metro Perdana Dental Clinic and G32 Dental, collect, use, disclose, and protect your personal information when you participate in our loyalty program. We are committed to safeguarding your privacy and handling your personal information responsibly in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.
2. Personal Information We Collect
When you join our loyalty program, we may collect the following personal information:
- Name
- Contact information (phone number, email address)
- Date of birth
- Dental history and treatment records
- Membership details
- Transaction history
3. How We Use Your Personal Information
We use your personal information for the following purposes:
- To administer and manage your membership in the loyalty program
- To provide you with program benefits, rewards, and offers
- To communicate with you about your membership, including updates, promotions, and program changes
- To improve our services and program offerings based on feedback and usage patterns
- To comply with legal obligations and regulatory requirements
4. How We Share Your Personal Information
We may share your personal information with the following parties:
Service Providers: Third-party companies that perform services on our behalf, such as sending communications or processing payments. These parties are contractually obligated to protect your information and use it only for the purposes for which it was shared.
Regulatory Authorities: When required by law or regulatory authorities to comply with legal obligations.
Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owner, provided that the new entity agrees to adhere to this Privacy Policy.
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no security system is impenetrable, and we cannot guarantee the security of your information transmitted to us.
6. Your Rights
Under the PDPA, you have the right to:
- Access and correct your personal information
- Withdraw consent for the collection, use, or disclosure of your personal information
- Request a copy of this Privacy Policy
To exercise these rights, please contact us using the details provided below.
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any significant changes will be communicated by posting the updated policy on our website or through other appropriate means.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our handling of your personal information, please contact us at:
Metro Perdana Dental Clinic, Kepong
[metroperdanadentalcenter@gmail.com]
G32 Dental, Sri Hartamas
[g32dental.srihartamas@gmail.com]
